Grievance Redressal

Client’s queries / complaints may arise due to lack of understanding or a deficiency of service experienced by clients. Deficiency of service may include lack of explanation, clarifications, understanding which escalates into shortfalls in the expected delivery standards, either due to inadequacy of facilities available or through the attitude of staff towards client.

Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent to the Client Servicing Team on info@hillviewglobalfin.com. Alternatively, the Investor may call or WhatsApp on +91 95607 44510.

A letter may also be written with their query/complaint and posted at the below mentioned address:

A 702, Sanmatikunj, Plot No. 19A, Sector 6 Dwarka, New Delhi 110075

Clients can write to the Investment Adviser at prashantdubey@hillviewglobalfin.com if they do not receive a response within 10 business days of writing to the Client Servicing Team. The client can expect a reply within 10 business days of approaching the Investment Advisor. In case client is not satisfied with our response, he/she can lodge grievance with SEBI at SCORE here . SCORES may be accessed thorough SCORES mobile application as well, same can be downloaded from Play Store or App Store

In case, you are not able to register a complaint online, investors may send their complaints to: Officer of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan. Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai - 400 051.